10 Traits of Terrible Leadership: Treating everyone the same

Cultural awareness isn’t just a buzzword—it’s a cornerstone of great leadership. In this episode, we explore why terrible leaders ignore cultural differences, managing teams as if everyone operates the same way. But great leaders know that valuing diverse perspectives strengthens teams and creates environments where everyone feels safe to contribute.

Are you fostering inclusion? Do you think through your team’s actions in light of their cultural backgrounds? Misunderstanding these nuances can erode trust and collaboration. Join us as we uncover how listening with curiosity and embracing diverse perspectives can unlock your team’s potential and expand your leadership impact.

• Transcript

  Today’s episode dives into a crucial but often overlooked leadership trait, especially for leaders in Australia: cultural awareness. Terrible leadership ignores this entirely, managing teams as if cultural differences don’t exist. But great leaders understand that fostering environments where diverse voices are heard, valued, and respected is vital. So, let me ask you: Do you think through your team members' responses and actions in light of their cultural background?

  Each person on your team brings unique cultural influences that shape their behaviour, communication, and problem-solving. I recently caught up with a business owner from the Northern part of England. He recognises that his upbringing means he often comes across as brash and abrasive. As a person who aims to be culturally aware, I appreciate his straight forward nature.

  An inclusive leader doesn’t just tolerate diversity—they celebrate it, recognizing its power to strengthen the team. This means fostering an environment where everyone feels safe to share their ideas, even if they come from a different perspective. Culturally aware leaders improve team performance by leveraging the richness of different viewpoints and approaches. The culturally aware leader hears what is communicated through different cultural lenses for every person on their team.

  So, how can you become a more culturally aware leader? Start by listening with curiosity. Approach conversations with a genuine interest in understanding your team member’s backgrounds, values, and experiences. Develop a strong liking for other cultures and the differences that make each person unique. When you embrace this mindset, it becomes second nature to see value in perspectives you might not have considered.

  Why should you and I change to include others? Let me give you 2 reasons. Firstly, because when people feel valued for who they are, it increases your possibilities. You no longer have your own limited perspective, you are growing your organisations solution pool. And secondly, because valuing a person for who they are is incredibly important if we want to lead in a way that empowers and positively influences our communities and futures.

  Cultural awareness is not just a skill; it’s a commitment to creating a workplace where every individual feels seen and valued. And it’s a commitment to creating long term profitability.