The Influence of Unexpected Generosity

Leadership in 180 Seconds: 14 Secrets of Influential Leaders

What’s the secret to deep, lasting influence? It’s not power—it’s generosity. In this episode, we explore how small acts of giving can build loyalty, trust, and meaningful relationships. Learn why the best leaders give without expectation and how a culture of generosity can transform your leadership. Tune in to discover why influence increases more not when we take—but when we give.

• Transcript

  Have you ever spoken to a leader who communicates something like: Why should I complement my staff for a good job? I’m paying them aren’t I? Isn’t doing a good job what people should just do?

  Well, yes, they are correct. However, I want to consider two companies that I have been interacting with lately. One has a turnover of almost 20% each year. The other has only had people leave because they are geographically moving due to their family situations. In one, employee engagement is low. In the other, productivity, creativity and self-motivation is high. What is the difference between the two business owners?

  Generosity beyond the pay package.

  They actually both pay similar wages to employees. However the first company is led by a couple who don’t thank their team and show value for the things people do. The second owner recognises his staff as often as he can. The second owner has even put in place Rostered days off so his staff regularly get four day weekends and he gives all his staff 5 weeks annual leave. This business owner even told me recently, that he encourages his apprentices to go and find other work after their apprenticeship if they would like to. Some of them take him up on his offer and find other employment. Ironically, almost all of these people are back within 12 months because they realise just how good the workplace culture is at this organisation.

  Leadership is not just about authority; it’s about the impact you make on others. The most influential leaders don’t just direct—they give. Leaders who give without expecting anything in return create deep connections and inspire loyalty. Whether it’s time, attention, or small gestures of appreciation, unexpected generosity can change the dynamics of a team.

  Many leaders focus on what they can get rather than what they can give. But the most influential leaders understand that generosity creates trust, respect, and a sense of shared purpose. Giving doesn’t always have to be financial—it can be as simple as offering your time, mentoring someone without an agenda, or publicly acknowledging a team member’s contributions.

  Think about the last time someone helped you without any expectation of something in return. How did that make you feel? These small, selfless acts create a ripple effect that fosters deeper relationships and inspires others to do the same. Research shows that workplaces with a strong culture of generosity experience higher engagement, retention, and overall productivity. When people feel appreciated, they become more invested in their work and their team.

  Start small. Offer to help a colleague struggling with a project, celebrate someone’s success with a handwritten note, or simply take a moment to listen without distraction. Over time, these small acts compound into long-term influence, creating a culture of generosity and loyalty.